Privacy Policy

 

At Hush & Mint, your privacy matters to us. We are committed to protecting your personal information and being transparent about how it is collected, used, and shared when you visit our website, place an order, or interact with our products and services.

By accessing or using our website, you agree to the practices described in this Privacy Policy.

Personal Information We Collect

Depending on how you interact with our website, we may collect the following information:

Contact Information

• Name

• Shipping and billing address

• Email address

• Phone number

Payment Information

• Payment method details

• Transaction information

• Payment confirmation data

Account Information

• Login credentials

• Preferences and settings

• Saved information

Order Information

• Products viewed or purchased

• Cart activity

• Returns, exchanges, and cancellations

• Purchase history

Communications

• Messages submitted through our Contact Us page

• Customer support inquiries

• Survey responses and feedback

Device & Usage Information

• IP address

• Browser type

• Device information

• Website activity and browsing behavior

• Referral sources and website interactions

How We Collect Information

We may collect information:

• Directly from you when you place an order or contact us

• Automatically through cookies and similar technologies

• Through service providers that help operate our business

• Through marketing, analytics, and advertising partners

How We Use Your Information

Order Fulfillment & Customer Service

We use your information to:

• Process and deliver orders

• Coordinate shipping with fulfillment partners

• Manage returns and exchanges

• Provide customer support

• Send order and shipping updates

Website Experience

We use information to:

• Improve website performance

• Remember preferences

• Personalize your shopping experience

• Recommend products that may be relevant to your interests

Marketing & Promotions

With your consent where required, we may:

• Send promotional emails or SMS messages

• Share product updates and special offers

• Deliver personalized advertising

You may unsubscribe from marketing communications at any time.

Security & Fraud Prevention

We use personal information to:

• Detect and prevent fraud

• Protect customer accounts

• Maintain website security

• Enforce our policies and terms

Legal Compliance

We may use information when necessary to:

• Comply with applicable laws

• Respond to legal requests

• Protect the rights, property, and safety of Hush & Mint and our customers

Women's Wellness & Sensitive Purchases

We understand that some of our products relate to pregnancy, maternity wellness, period comfort, and personal care.

Order details and purchase history are treated confidentially and are only used for order fulfillment, customer support, product recommendations, and improving your shopping experience.

We do not sell personal health information.

How We Share Information

We may share information with trusted third parties that help us operate our business, including:

• Shopify

• Payment processors

• Shipping carriers

• Fulfillment partners

• Customer support platforms

• Email and SMS marketing providers

• Analytics and advertising providers

We may also disclose information:

• When required by law

• During a business transfer, merger, or acquisition

• To protect our rights, customers, and operations

Shopify

Our store is hosted on Shopify.

Shopify processes information necessary to operate our storefront, process payments, improve security, and provide platform functionality.

For more information, please review Shopify's Privacy Policy.

Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Operate the website

• Analyze website performance

• Remember preferences

• Personalize content and advertisements

You may control cookies through your browser settings, though certain website features may not function properly if cookies are disabled.

Children's Privacy

Hush & Mint products and services are intended for adults.

We do not knowingly collect personal information from children under the age of 13. If you believe a child has provided personal information, please contact us so we can remove it.

Data Retention

We retain personal information only as long as necessary to:

• Fulfill orders

• Provide customer support

• Meet legal obligations

• Resolve disputes

• Enforce agreements

Your Privacy Rights

Depending on your location, you may have rights to:

• Access your personal information

• Correct inaccurate information

• Request deletion of your information

• Receive a copy of your data

• Opt out of targeted advertising

• Manage marketing preferences

To exercise any privacy rights, please contact us through our Contact Us page.

We may request verification of your identity before processing certain requests.

International Transfers

Because we work with global suppliers, fulfillment providers, and service partners, your information may be transferred and processed in countries outside your country of residence.

Where required, appropriate safeguards are implemented to protect your information.

Changes To This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

Contact Us

If you have questions about this Privacy Policy, your personal information, or your privacy rights, please contact us through our Contact Us page.

We are committed to protecting your privacy and providing a safe, trusted shopping experience.